Werkstudent: IT Support (m/f/d) at QuantCo (Berlin, Deutschland)

Published
14 September 2021
Location
Berlin, Deutschland
Category

Description

As an IT Support in QuantCo’s Berlin office (10-20 h per week), you will be tasked with ensuring that colleagues can work productively by keeping IT systems updated and making sure related operations are running smoothly. This will involve working closely with our Data Scientists, Engineers, and Talent Operations team to help resolve inefficient processes, communication barriers, and general IT issues while also improving outdated infrastructure.


Responsibilities are:



  • Provide first-level support in day-to-day business operations by phone, e-mail, and in-person

  • Device management, including setting up and configuring workstation computers, printers, and scanners as well as maintenance of high-end IT inventory

  • Assistance with on- and offboarding of employees

  • Support in the creation of instructions, user documentation, and automatization of processes

  • Conducting further development (and subsequent implementation) of IT-supported projects and their related processes and applications


Requirements:


We are looking for a detail-oriented team player with an affinity for IT, a passion for technology and:



  • Enrollment in a technically-oriented degree (BA or MA)

  • Proficient knowledge of Windows, and/or other operating systems and office solutions

  • First experience with tools/platforms for managing tasks and projects

  • Excellent oral and written skills in German and English

  • Exceptional organizational skills

  • Hands-on approach and proactive service orientation


Preferred:



  • Basic knowledge of scripting/programming

  • First experience in working with SQL databases

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