Consumer & Community Banking- Control Manager- Vice President

1 June 2023
Ohio, US


About our Organization: As the first line of defense for JPMorgan Chase & Co. (JPMC), Control Management prevents, detects and monitors operational, regulatory, and reputational risks. In support of operational excellence, we play a key role in meeting our client commitments to keep their money safe and act as a driving force behind the strategic priorities that will future proof our business in an ever-changing global landscape. You are empowered to add value and make an impact from day one. In Control Management you are exposed to a stimulating and rewarding environment, where a wide range of investment and banking activities require engagement with cross-disciplinary teams to build creative solutions. Our people-first culture underpins everything that we do. Here, you’ll have the opportunity to grow your career, master new skills for the future, and join a diverse, inclusive community of professionals that embrace teamwork and innovation . About our Team: The Estimation Controls Teams supports the consumer-facing businesses within Consumer & Community Banking (CCB) and Asset Wealth Management (AWM). Our teams mainly serve across Estimation Development and Estimation Controls offering colleagues multiple engagement opportunities across large business functions within Controls, Data & Analytics, Quantitative Analytics and 1 st line of defense communities. We have an expansive network of relationships across the business and interact with all levels of management to execute Controls Strategic Initiatives. Our diverse team is a specialized group of Control Managers, Data Scientists and Quantitative Managers delivering end to end Predictive analytics, Strategic modernization initiatives and Estimation Controls Governance improving the effectiveness of the Firm’s Control Framework and processes. The Controls Manager Program opportunity offers a hybrid role across analytic, transition skills and traditional Controls/ Program Governance Responsibilities. We use analytic skills, methods and thinking to solve problems, create data that tells a story, provide feedback, and deliver objective insights. We translate between analytic and non-analytic groups as well as facilitate holistic, cross functional learning. Additionally, we must possess the ability to work with and synthesize large amounts of data into actionable analysis and provide a point of view to the Control Management partners that helps them evaluate the effectiveness of the Firm’s control framework. We provide these descriptive, diagnostic, predictive, and prescriptive analytics to support the control environment which is a cornerstone for the Firm. Our team has a high appreciation for new talent, and we recognize that we are better when we have the creativity and fresh perspectives that new talent brings to the table. Our work is fast paced and intellectually challenging and our tribe is tight. We look out for one another; encourage individuality and we have fun Ours is the ideal environment for career-driven professionals to learn, grow, and thrive at Chase. About the Role: Because our team has a diverse scope of services, we have the unique opportunity to place a new hire in a position that fits their interest and skillset. We will ask them to challenge the status quo, brainstorm on projects scope, and approach and contribute to our internal innovation think tank where we collectively solve complex and high visibility problems. Individual responsibilities could include, but are not limited to: Job Responsibilities: Data Analytics – Mining and analyzing data to package key Estimation responsibilities supporting CORE Triggers and Metrics. Estimation Controls Governance – Evaluating key Estimation Controls and business owned governance processes for automation opportunities. Business Requirements – Elicitation of business requirements and translation into specifications that can be used to implement the intelligent solution Intelligent Solution Development – Using programming skills, pull data from various JPMC data warehouses and create datasets that satisfy the requirements Project Management – Own and manage projects from front to end, engaging with the requestor, business, and developer Communication – Independently communicate with key stakeholders, manage delivery expectations, and escalate when needed People Leadership – Manage a team of Quant Analytics team members, setting strategy and guiding the team to meet objectives You will have the opportunity to do work for several different CCB & AWM businesses, gaining exposure to a broad foundation of analytical estimation controls and data scientist business functions. Each project request is unique and presents a novel problem to solve. We will ask you to apply your fresh perspective and propose a solution perhaps we hadn’t considered. We will encourage you to research, reach out to business partners and work independently, all while offering support whenever you need it. Our type of work affords the opportunity for an individual to learn at their own pace, elevate existing skills, and contribute to the success of the team. Required Qualifications, Skills, and Capabilities: Bachelor’s Degree or higher 6 years of related experience within Controls, Marketing, Finance, or Risk Management; experience evaluating Controls, complex business problems, data analysis or Program Management. Working knowledge of CORE Understanding of Estimations Data Wrangling skills Working knowledge and experience working with relational databases Strong problem solving and analytical skills A passion for data analysis, continuous learning, and professional development A curious mind that prefers to go deep to understand details A positive attitude and team spirit with exceptional interpersonal and collaboration skills Ability to influence people at all levels across a broad variety of job functions Able to build a cohesive team through strong communication, team involvement and strong leadership Comfort with ambiguity and proven ability to structure problems and develop analytical frameworks Flexibility / adaptability – ability to change direction based upon team and stakeholder consensus We Offer: Competitive pay A n inclusive, collaborative, and supportive environment Intellectual stimulation and the opportunity to drive business change Opportunities for internal mobility Benefits including healthcare and insurance plans, retirement savings program, family care, wellness programs and employee programs Grow Your Skills: If you are looking to develop or enhance your skills and have an enthusiastic aptitude to learn, few areas in JPMC offer the exposure to so many facets of our business than ours. You will have the opportunity to work with our team of experts who also have an abundance of teaching spirit. Seated in the Control Management organization, our team will give you an insider view and hands on experience with JPMC’s risk and control infrastructure. The skills that you will develop or enhance include: Project Management – All aspects of project life cycle Programming Languages – Development of SAS / Python / SQL is supported but prior experience is not required. We have learning paths and can provide hands-on assistance Business Intelligence Tools – Alteryx, Tableau Data Sources and Systems – Familiarity with JPMC’s various data warehouse structures Business Requirements – Learn how to elicit and document requirements for intelligent solutions Descriptive & Diagnostic Data Analytics – Develop data analysis and interpretation skills and create meaningful output that assists the business in making decisions Communication – Learn how to custom tailor messages for the audience and deliver in a succinct and artful manner Data Scientist & Quantitative Analytics – Work with state of the art Artificial Intelligence/ Machine Learning (AI/ML) Estimation development lifecycle integration & execution Cross-Functional Partnership – Work with various business partners across the organization to collaborate on projects This employer is a corporate member of myGwork - LGBTQ professionals, the business community for LGBTQ professionals, students, inclusive employers & anyone who believes in workplace equality.


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