Client and Product Implementation Project Manager

Janus Henderson Investors
28 February 2024
London, UK


Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together . Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you Your opportunity - Proactively lead the full end-to-end implementation of JHI products and funds, as well as institutional client activity such as launches, closures, restructures, fund changes, in-species, mergers, and share classes, as well as seeding and deseeding plans where required. - Perform and oversee operational set-up, providing accurate instructions both internally and externally. - Manage multiple events simultaneously, including non-standard complex events, while ensuring accurate and timely completion. - Construct, document, and oversee accurate end-to-end event runbooks and transition plans as required. - Apply strong ownership, communication skills, and risk management. - Manage and maintain LEI (Legal Entity Identifier) requests and renewals. - Carry out several different Identifier and tax reporting requests pertinent to the set-up of new funds, share classes, and field ad hoc vendor queries. - Oversee a variety of invoice and billing management tasks with the finance team. - Maintain procedural documents and checklists as required. - Apply strong communication skills, a high level of attention to detail, risk management awareness, and escalate issues where appropriate. - Carry out other duties as required and assigned. What to expect when you join our firm - Hybrid working and reasonable accommodations - Generous Holiday policies - Excellent Health and Wellbeing benefits including corporate membership to ClassPass - Paid volunteer time to step away from your desk and into the community - Support to grow through professional development courses, tuition/qualification reimbursement and more - All-inclusive approach to Diversity, Equity and Inclusion - Maternal/paternal leave benefits and family services - Complimentary subscription to Headspace - the mindfulness app - All employee events including networking opportunities and social activities - Lunch allowance for use within our subsidized onsite canteen Must have skills - Detailed experience in either transition/onboarding/client service role - Excellent organizational skills - Attention to detail, risk and controls - Very strong communicator - Innovative and problem solving - Project manager skills - Operational experience - Client servicing experience - Knowledge of fund types (ie hedge funds, OEICs, SICAVs) - Proactive and be driven to see things through to completion - Very hard working Nice to have skills - Team player - Comfortable with complex requirements - Can-do approach - Professionalism - Relationship management skills Supervisory responsibilities - No Potential for growth - Mentoring - Development programs - Regular training - Career development services - Continuing education courses You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at


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